FAQ's

Q: Do you ship internationally?
A: YES! We can ship to most countries, there are some countries however that don't allow cosmetics as an import. Please contact us to check. Also please be aware that it may take 2 to 3 weeks for international parcels to reach their destination.

Q: How much does it cost to ship internationally?
A:

New Zealand $20AUD

Asia / Japan / Hong Kong $20AUD

USA & Canada $20AUD

UK & Europe $35AUD

Brazil / Russia / Germany / France $41AUD

 

Q: Do you offer Express Post?
A: YES! Only within Australia. Express Post is charged at $13 no matter how many items you purchase!

Q: When will my parcel be sent?
A: All parcels are sent within 24 hours of receiving cleared payment. Usually parcels paid for by 2pm are sent the same day.

Q: Do you accept returns?
A: If the item has been opened and tested, for hygiene reasons we can not and will not accept returns. If the item is faulty we will accept returns and will offer a refund or replacement. If there is a problem with your order please contact us asap so we can try and resolve it.

Q: What payment methods do you accept?
A: We accept: Credit Card, Afterpay & Paypal. 

Have another question?! Contact us admin@beautyunlimited.com.au